GDPR Policy

Last Updated: 20/12/2024

M Line Automotive is committed to protecting your personal data and ensuring your rights are respected under the General Data Protection Regulation (GDPR). This policy outlines how we collect, process, and protect your personal information in compliance with GDPR standards.

 

1. Data Controller Information

 

M Line Automotive operates as the Data Controller for your personal data. If you have any questions or concerns about your data, please contact us at:

Email: mlineautom@gmail.com
Address: 39 Lombard Street, Halifax, West Yorkshire, HX1 3PA, United Kingdom
Phone: +44 (0) 7845058469

 

2. What Personal Data We Collect

 

We collect and process personal data necessary to provide our services, including:

• Identity Data: Name, email, phone number, and address.
• Order Data: Product preferences, customisation details, and transaction history.
• Uploaded Content: Images and files submitted for customisation.
• Payment Data: Payment method details (processed securely via third-party payment platforms).

Technical Data: IP address, browser type, and usage data for analytics.

 

3. Why We Collect Your Data

 

We collect and process personal data for the following purposes:

• To fulfil orders and provide customisation services.
• To respond to customer inquiries and provide support.
• To process payments securely.
• To improve our services and website functionality.

For marketing activities (only with your explicit consent).

 

4. Legal Basis for Processing Data

 

Under GDPR, our lawful bases for processing your data include:

• Contractual Necessity: Processing required to fulfil your order or provide services.
• Consent: When you provide explicit permission for marketing communications.
• Legal Obligation: Compliance with tax or legal requirements.
• Legitimate Interest: Improving our services and safeguarding against fraud.

 

5. Your Rights Under GDPR

As a data subject, you have the following rights:

1. Right to Access: Request a copy of the personal data we hold about you.
2. Right to Rectification: Request corrections to inaccurate or incomplete data.
3. Right to Erasure ("Right to Be Forgotten"): Request deletion of your personal data where applicable.
4. Right to Restrict Processing: Request that we limit processing under certain circumstances.
5. Right to Data Portability: Receive your personal data in a structured, machine-readable format.
6. Right to Object: Object to processing based on legitimate interests or direct marketing.
7. Right to Withdraw Consent: Withdraw consent at any time for processing based on your permission.

To exercise these rights, please contact us at mlineautom@gmail.com.

 

6. Data Retention

 

We retain your personal data only as long as necessary for:

• Fulfilling your orders.
• Legal and regulatory requirements.
• Ensuring a seamless customer experience.

Once no longer needed, your data will be securely deleted or anonymised.

 

7. Sharing Your Data

 

We do not sell or share your data for profit. However, we may share data with:

• Payment Providers: For secure payment processing (e.g., Stripe, PayPal).
• Shipping Providers: To deliver your orders.
• Service Providers: For website hosting, analytics, and marketing support.
• Legal Authorities: When required by law or for fraud prevention.

8. Data Security

 

We use industry-standard measures to protect your data, including:

• Encrypted data storage and secure server environments.
• Access controls to limit who can view or process your information.
• Regular security reviews and updates to our systems.

9. International Transfers

 

If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards, such as Standard Contractual Clauses (SCCs) or equivalent legal frameworks, are in place.

 

10. Reporting Data Breaches

 

In the unlikely event of a data breach, we will notify affected individuals and relevant authorities within 72 hours, as required by GDPR.

 

11. Changes to This Policy

 

We may update this policy to reflect changes in our practices or legal obligations. Updates will be posted on this page, and the "Last Updated" date will be revised.

 

12. How to Contact Us or File a Complaint

 

If you have concerns about your data or wish to file a complaint, please contact us at:

Email: mlineautom@gmail.com
Phone: +44 (0) 7845 058 469

 

If you believe we have not adequately addressed your concerns, you may also contact your local Data Protection Authority.

 

By using our services, you acknowledge and agree to the terms outlined in this GDPR Compliance Policy.